Our 7-day fit promise
If Miami in 72 Hours or Miami Trip Command Center materially differs from its description or you cannot access it, request help within seven days of purchase using the support form inside the product. We will restore access, correct the material issue, or refund the digital product.
What is not covered
Changed travel plans, a provider's price or availability, or dissatisfaction with a third-party booking do not establish that the digital product was misdescribed. We do not refund tours or other provider purchases; the provider's terms apply.
Request details
Include the purchase email, product name, and a clear description of the issue. Approved refunds return through the original payment method. The financial institution controls when the credit appears.