General questions and corrections
Call (305) 250-1202. Leave the site name, page or product, a short explanation, and a callback number. This is not an emergency or 24-hour concierge line.
Miami digital products
For Miami in 72 Hours or Miami Trip Command Center, use the support form inside the purchased product when possible. It helps identify the purchase and access issue. Requests under the 7-day fit promise must be submitted within seven days.
Tour reservations
Viator and the listed operator control payment, confirmation, meeting instructions, changes, and cancellations. Use the contact information in the provider confirmation. Miami's Best Tours cannot modify a third-party booking.